The last word on e-mails

You’ve just finished composing an e-mail to a potential client you’ve talked with a few times before. Now for the tricky part: your sign-off. Should you use “Sincerely,” “Kind regards” or “Cheers”? How do you sound friendly without coming across as unprofessional?

This article analyzes a few sign-offs. Here’s what it says about my favorite:

The salutation: “Cheers”
Bates: Only use this sign-off for friends and business colleagues you might meet for coffee.
Kerr: You can use this with someone you know well, but if you’re trying to make a business impression, this is not a great way to say goodbye when you’re first doing business with someone. Save it for after having established a bond.

Related:

To email or not to email: Michael Dell

Top 10 when NOT to email

You are your inbox

By Richard Brisebois

I help companies develop their leaders. I help managers develop themselves and their teams.
Richard Brisebois is a leadership development professional who has worked with 7,000+ managers, leaders, and business owners in 40+ countries, from Fortune50 executives to SME business owners and tribal leaders. He specializes in designing and facilitating leadership development programs as well in team coaching.