Dealing with criticism

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  1. Listen to what a critic is saying.
  2. Don’t be defensive.
  3. Don’t fire back by criticizing your critic.
  4. Delay your reaction.
  5. Explain honestly the reason for your actions.
  6. Admit your mistakes.
  7. Explain what you’ve learned.
  8. Enjoy the fun of failure.

via The Happiness Project

Published by Richard Brisebois

I help companies develop their leaders. I help managers develop themselves and their teams. I have worked with 7,000+ managers, leaders, and business owners in 40+ countries, from Fortune50 executives to SME business owners and tribal leaders. I specialize in designing and facilitating leadership development programs as well as executive coaching.

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2 thoughts on “Dealing with criticism”

  2. what a great line: enjoy the fun of failure.It’s true, because when you look back on past mishaps you laugh because of all the energy wasted in justifying oneself or pointing the finger, when in essence this was just a small breakdown in communication or a momentary lapse in laziness.

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