Reacting to decline, dissatisfaction and dilemmas

Management 1 Minute

I discuss in class the five ways in which people will react when faced with an ethical dilemma:

  • Exit
  • Voice
  • “Loyalty”
  • Neglect/Sabotage
  • Whistle-blowing.

The first three I paraphrase from a book by Albert Hirschman. The other two I picked up from research sources, as well as, sadly, my own experience.

The challenge for managers is to identify the behaviors and events that are symptomatic of these reactions, and to establish that said reactions are their cause.

Published by Richard Brisebois

I help companies develop their leaders. I help managers develop themselves and their teams. I have worked with 7,000+ managers, leaders, and business owners in 40+ countries, from Fortune50 executives to SME business owners and tribal leaders. I specialize in designing and facilitating leadership development programs as well as executive coaching.

Published