N.Y.S.E. Regulation and NASD, are expected today to release proposed guidelines for the regulation of written electronic communications, including internal and external exchanges.
The guidelines represent nearly two years of work by a committee of N.Y.S.E. Regulation and NASD, Wall Street firms and lawyers, as well as contributions by the Securities and Exchange Commission.
They are intended to clarify how forms of communication unimaginable when the rules were last revised, in 1998, fit into existing regulations, said Grace Vogel, the executive vice president of N.Y.S.E. Regulation who led the committee. (NYT)
“Unfortunately your position is one that has been eliminated.”
So read an email sent to 400 RadioShack employees.
Q: Is the medium appropriate to the message and to the audience?
In a memo to Dell Inc. employees days after returning as chief executive officer, Michael Dell said the beleaguered computer maker is quashing bonuses for 2006 and reducing managers to help cut costs and steer the company back toward dominance.The e-mail sent Friday also revealed that Dell will not hire a chief operating officer, will push faster product development and will expand into new business to drive revenue growth.
In the e-mail, Dell wrote that the company ended its fiscal year Friday with “great efforts, but not great results.”
“This is disappointing, and it is unacceptable,” wrote Dell, who went on to say that he plans to remain CEO for the next several years. (EastOregonian.com)
Possible assignment questions: Is email the appropriate channel to deliver this type of information? What is the message embedded in the choice of using email rather than other available channels? Explain.
We discuss this in class every term.
Here is one author’s list:
1. To communicate bad news, complaints or criticism
2. When you are seeking information that is not simple and straight-forward
3. When you are seeking approval on something that is involved or controversial
4. When you’re sending a few people complicated instructions
5. When you are asking for comments on a long document (probably attached to your proposed e-mail)
6. To request information from a group on a recurring basis
7. To convey instructions to a large number of people
8. To achieve consensus
9. To explore a subject or idea
10. To send news, interesting documents, links, policies, directory updates and other ‘FYI’ stuff
UPDATE 7-20-07: And here’s another’s:
- When you are right
- When you are wrong
- When you are mad
- When you don’t know what you want
- When you are stalling
- When you are drunk
- When you are gossiping
- When you see the “Re’s” pile up
- When you have nothing to add
- When the exchange is over
- At 3 am
- When you are bored
- When you should be concentrating on someone or something else
… so says a WSJ article.
My three-prong approach:
- I “filter” incoming emails to folders
- I read my emails three times a day
- I manage my inbox so that it contain only actionable items.
Last Thursday we discussed the challenges of not letting e-mail take over your schedule and your life.
Lisa Haneberg’s post brought to my attention
these two posts from David Lorenzo. In post 1, called Making the Most out of E-Mail, he shares some new habits he is going to try to reduce the time he spends on e-mail and improve his focus. In the second post, E-mail Maximization Day 1, David tells you how day 1 went.
David’s posts offer practical suggestions to break free from e-mail tyranny, not unlike the ones that we shared in our discussion… except that his are written in a tongue-in-cheek tone.